Delivery & Returns

 

Delivery

Delivery is free on all orders over £30. We use DPD so you'll receive tracking information by text or email with a 1 hour delivery time slot, as well as the option to deliver to a safe place, a neighbour, or select an alternative delivery day if required.

Free Standard Delivery - with our free standard delivery service you should receive your item within 1-3 working days

Free Standard Delivery for personalised items  - due to the additional time it takes for personalisation, if you've asked for a name to be added to your order there is a delivery time of 3-4 working days.

 

Returns

We have a 30 day no-quibble returns policy so you can shop with confidence. We ask that items are returned in the same condition they reached you, in their original, undamaged packaging (unless faulty), and a full refund will be issued.  In the unlikely event you receive a damage or faulty item, we will give you the option of a replacement or full refund. If you would like to return part or all of your order, please let us know to expect it so that we can process your refund as quickly as possible. Please note we are not able to cover the cost of return postage unless the item is faulty.